Frequently Asked Questions (FAQ)
What is SWAP?
SWAP is a collaborative resource-sharing network designed to help nonprofits exchange goods, services, skills, and expertise—without money changing hands. Through structured “Episodes,” participating organizations offer what they have and request what they need, creating a powerful, community-driven system of mutual support.
SWAP helps organizations:
Maximize limited resources
Strengthen local partnerships
Reduce waste
Build long-term collaborative relationships
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SWAP operates through cohorts—small groups of nonprofits that move through a structured exchange process [EPISODE) together. Here’s how it begins:
Cohorts Form
Nonprofits are grouped into a cohort based on mission, timing, capacity, and readiness.Share General Information About Your Organization
Each organization shares a brief overview of who they are, what they do, and what resources they can offer or need.Register on the SWAP Hub [instruction one pager link here]
Sign a Collaborative Agreement
All participants agree to shared values, expectations, and participation guidelines to ensure a respectful and productive experience for everyone.
Once your cohort is formed and oriented, you’ll begin participating in SWAP Episodes.
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An Episode is one complete cycle of sharing and exchanging resources within your cohort. Each Episode has four parts:
1. Pre-Episode Resource Identifying
Organizations identify:
What they can offer (skills, space, equipment, time, expertise, etc.)
What they need support with
2. Offer Round
Each organization formally posts on the SWAP Hub the resources they are offering to the cohort.
Examples may include:
Graphic design support
Event space
Marketing assistance
Translation services
Software training or tips
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SWAP generates meaningful, measurable benefits for participating organizations:
Save Money – Access services and support without cash expenses
Reduce Waste – Keep usable goods and materials out of landfills
Access New Talents & Skills – Tap into expertise you don’t have in-house
Expand Your Resources – Gain access to tools, space, and services shared by others
Build Mutual Respect & Trust – Strengthen your nonprofit ecosystem through collaboration
Increase Local Awareness – Learn what other nonprofits in your community do and how they serve
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SWAP is grounded in shared values that guide every cohort and exchange:
Mutual Respect – Every organization’s time, mission, and capacity are valued
Transparency – Open communication about needs, offerings, and expectations
Trust – Honest participation and follow-through
Equity – Every organization has something valuable to contribute
Collaboration Over Competition
Community-Centered Impact
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Getting started is simple:
Watch the Intro Video
👉 Link to Darren’s SWAP video from the 2024 MANO ConferenceFill Out the One-Pager About Your Nonprofit
This helps the SWAP team understand your organization’s mission, capacity, needs, and offerings.
👉 (Link to one-pager document)Receive Confirmation from the SWAP Team
A team member will contact you to confirm:Your participation
Which cohort you will join
Your projected start date
Register on the SWAP Hub
You’ll receive a link to officially register on the platform.Attend a Zoom Demo & Practice Session
You’ll walk through:How to post offers
How to submit bids
How exchanges work
Best practices for participation
Start Sharing Resources!
Once your cohort begins its first Episode, you’ll start offering and exchanging resources right away. -
Yes! A detailed SWAP User Manual, created by Katie, is available and includes:
Step-by-step platform instructions
Visual walkthroughs
Examples of offers, bids, and exchanges
Tips for successful participation